Services

Order Flow Diagnostic

Find where orders get stuck before you automate, hire, or buy new software.

A focused diagnostic for production, custom-order, and e-commerce businesses where order status, handoffs, or delays are difficult to see. We use recent real orders to identify the first operational friction points worth measuring or fixing.

Format
90-minute remote session
Turnaround
Written findings within 48 hours after the session
Focus
1–3 friction points
Price
$450 CAD

Payment reserves your session. After checkout, you’ll choose your session time on Google Calendar. Your booking confirmation will include a short intake form to complete at least 24 hours before the session.

Pay & Reserve Your Session

Is this happening in your business?

Production & make-to-order

Customer specifications move between messages, documents, and production, creating opportunities for delay or re-entry.

E-commerce & ship-from-stock

Orders come through several channels while stock checks, fulfillment status, or customer updates remain fragmented.

What you get

Within 48 hours after the session, you receive written findings covering up to three friction points. Each finding includes four practical parts:

What happens

The problem in your own words, grounded in the orders discussed.

What it costs

A directional time cost in hours per week, using the numbers available during the session.

What to track

One simple measure that shows whether the problem is improving or getting worse.

First step

One concrete change or test to try before investing in a larger solution.

How the session works

We meet remotely for 90 minutes and walk through a few recent real orders, from intake through processing and fulfillment.

Preparation is minimal: have a few recent orders in mind and complete the short intake form. “I don’t know” is a useful answer when a stage of the process is not currently visible.

Booking

  1. Pay to reserve your Order Flow Diagnostic.
  2. After checkout, choose an available time on Google Calendar.
  3. Your booking confirmation email will include the short intake form.
  4. Complete the intake form at least 24 hours before the session.
  5. Meet on Google Meet for 90 minutes.
  6. Receive your written findings within 48 hours after the session.

Booking terms

Payment confirms your session. You may reschedule free of charge up to 24 hours before the session. Cancellations more than 24 hours before the session receive a full refund. After the session has taken place, the fee is non-refundable. If I need to cancel, you may choose a full refund or a rescheduled session.

Sessions are recorded only with your consent. If you prefer not to be recorded, we proceed without recording.

Full terms are shown and must be accepted before payment is completed.

Ready to make your order flow visible?

Reserve your 90-minute Order Flow Diagnostic. After checkout, you’ll choose your session time on Google Calendar. Your booking confirmation will include a short intake form to complete at least 24 hours before the session.

Pay & Reserve Your Session

Next steps

The Order Flow Diagnostic stands on its own. If the findings justify deeper work, you can choose a separately scoped engagement covering full workflow mapping, measurement using operational data, a complete operations audit, or implementation support.

If you book a full assessment within 60 days of receiving your diagnostic findings, the $450 diagnostic fee is credited toward the assessment.